True Record Inventories
Services

Every stage of the tenancy, recorded properly.

For furnished and unfurnished properties of every size, from studio flats to large family homes. Fees are paid by the landlord or agent, in line with the Tenant Fees Act 2019.

01

Inventory and schedule of condition

When: before the tenancy starts, ideally after the property has been cleaned.

  • Room-by-room schedule, with every fixture, fitting and item on its own numbered line
  • Condition and cleanliness rated for each room and each item
  • Dated photographs, numbered to the items they show
  • Meters, keys and smoke and carbon monoxide detectors recorded
  • Summary of defects and clear guidance notes for the tenant
02

Check-out

When: on the last day of the tenancy, once the tenant has moved out.

  • Every item compared line by line with the original inventory
  • Changes marked as no change, fair wear and tear, cleaning, damage or missing
  • Closing meter readings and keys returned
  • Side-by-side photographs of anything that has changed
  • A one-page summary of issues for the agent and landlord
03

Mid-term inspection

When: during the tenancy, at whatever interval suits the landlord.

  • A visual check of every room
  • Maintenance issues, damp, leaks and safety concerns flagged
  • Photographs of anything that needs attention
  • A short report the agent can forward to the landlord
04

Inventory update

When: between tenancies, when an existing inventory is still mostly accurate.

  • Existing inventory checked against the property
  • Items added, removed and re-rated as needed
  • New photographs throughout

What every report includes

Property and tenancy detailsAddress, parties, date and who attended.
Report summaryEach room's ratings, defects and photo count at a glance.
Meters, keys and detectorsReadings, serial numbers, key counts and test results.
Itemised scheduleEvery item numbered, described and rated.
Summary of defectsAll existing marks and damage in one list, with photo references.
Signed declarationsClerk sign-off, a tenant declaration and a clear window for comments.

Pricing tailored to your portfolio

Fees depend on property size, whether it's furnished and how many instructions you send. Agencies with regular work get agency rates.

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